HAYLEY DEXIS, a leading UK Maintenance, Repair, and Operations (MRO) trade and export specialist, is proudly celebrating its 50th year of business in 2026.
Since its foundation in Blackheath, West Midlands, in 1976, the company has successfully transformed from a local stockist into a national powerhouse, built on half a century of strategic growth and unwavering principle.
The company’s journey began with a singular focus on industrial bearings, which remains a cornerstone of its current offerings. However, its product portfolio has since expanded dramatically to cover the entire MRO spectrum. Today, HAYLEY DEXIS holds an unrivalled inventory level of over £40 million across critical product categories, including bearings, fluid power, seals, power transmission, and lubricants. This immense stockholding is backed by authorised distributor status for many of the world’s leading manufacturers, such as SKF, NSK, Schaeffler, Festo, Norgren, and SMC, ensuring trade customers receive 100% genuine products and the latest innovations.
The unwavering focus: stock, service, and people
Amidst the industrial supply sector’s rapid
evolution, HAYLEY DEXIS has maintained one key founding principle: the focus on people. The company firmly believes that while digitalisation is essential for modern efficiency, maintaining physical locations and having expert staff accessible by phone is critical to providing industry-leading, quality customer service.
“We place a huge amount of value on the people within our business. We believe this is the best way to support our customers in the trade. Our team is staffed by people with decades of experience.
“Ultimately, we want to see our customers succeed, so this is why we place such an emphasis on delivering a quality service every time,”
emphasises Sam Noakes, who leads the Trade division and is the son of founder Bernie Noakes.The partner’s advantage: empowering the trade reseller
A cornerstone of the company’s operational strategy is its dedicated support for Trade Resellers, recognising them as crucial partners in the industrial supply chain. HAYLEY DEXIS acts as a seamless extension of the reseller’s own inventory and expertise, allowing partners to increase their product breadth and technical capability instantly without tying up capital.
The most critical service offered is the ability to drop-ship orders directly to the reseller’s end-customer with Anonymous Drop-Ship assurance. This process is completely anonymous, removing any reference to HAYLEY DEXIS as the supply partner, which is vital for protecting the reseller’s brand and client relationships. Furthermore, resellers gain next-day access to the company’s full, multimillion-pound stock profile and benefit from full, in-house technical support from specialist product teams across all major categories. For those dealing internationally, the dedicated export team manages complex global logistics, offering consolidated shipments, multi-currency transactions, and necessary customs documentation for worldwide trade.
Investing in the next 50 years
The 50th anniversary year is marked by significant investment, signalling a strong forward trajectory. Major projects are underway, including a substantial HQ renovation, the establishment of a new distribution centre, and a major overhaul of IT infrastructure.
Work on the new national distribution centre, and the update to the company’s existing six warehouses in Halesowen, West Midlands, began in April 2025 and will reach completion this year. The new distribution centre is envisaged to lead to the retention of loyal staff members for many years to come. This also provides ample capacity to recruit new employees across a broad spectrum of roles that are required to support continued company growth.
These exciting projects and expansions, combined with the ongoing securing of new authorised distributor statuses, reinforce the company’s commitment to continuously improving availability, service, and support for its trade partners.
For five decades, HAYLEY DEXIS has proven its resilience and dedication. By marrying massive stockholding and technical authority with an unwavering focus on people, the company is poised to remain a leading MRO specialist, ensuring continued value and success for its customers in the decades to come.
Source: Best Bits
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